Shipping policy

Shower Enclosures

MANUFACTURING AND DELIVERY TIMES


The standard delivery time for our shower enclosures is 5 business days, as we usually have them in stock; however, there may occasionally be a stock shortage that causes this period to be slightly longer, in which case we will notify you.


SHIPPING COSTS/PRODUCT DELIVERY


Shipments from Baño Total are made with shipping costs prepaid within mainland Spain. For shipments to the Balearic Islands, please contact us first to determine the shipping surcharge for that product. We also ship to Portugal (except the Azores).

Deliveries made to residential addresses are unloaded at the building entrance or on the street; therefore, the carrier is not obligated to carry the item upstairs or inside the home.

If you opt for installation in areas where Baño Total offers this service, the shower enclosure will be shipped to the installer’s facility, and the installer will deliver it to your home on the day of installation.

Payment for installation will be made to the technician once the service is completed.

It is not necessary to book the installer’s service when purchasing the shower enclosure; if you need assistance with installation at a later date, you can book this service separately.


Bathroom Furniture

MANUFACTURING AND DELIVERY TIMES


The standard delivery time for our furniture is 5 business days, as we usually have items in stock; however, there may occasionally be a stock shortage that causes this period to be slightly extended, in which case we will notify you.

Delivery times may be affected by national holidays, long weekends, and vacation periods.


SHIPPING COSTS/PRODUCT DELIVERY


All orders for furniture plus a sink, or orders exceeding 180 euros, will be shipped with shipping costs paid by Baño Total to the customer’s address within mainland Spain. Shipments from Baño Total will be made with shipping costs covered within mainland Spain. For shipments to the Balearic Islands, please contact us first to determine the shipping surcharge for that product. We also ship to Portugal (except the Azores).

Deliveries to residential addresses are unloaded at the building entrance or on the street; therefore, the carrier is not obligated to carry the items upstairs or inside the home.


Shower Trays

MANUFACTURING AND DELIVERY TIMES

Due to the wide variety of options based on model, dimensions, color, and texture, it is impossible to keep all items in stock. Therefore, on our website, we distinguish between models we have in stock—for which we offer a delivery time of 5 business days—and those we must manufacture to order, which will be delivered within 25 calendar days.

Delivery times may be affected by national holidays and long weekends.

Please note that during the month of August, there may be delays due to summer vacations.


SHIPPING COSTS/PRODUCT DELIVERY


Shipments from Baño Total will be made with shipping costs prepaid within mainland Spain. For shipments to the Balearic Islands, please contact us first to find out the shipping surcharge for that product. We also ship to Portugal (except the Azores).

Deliveries made to residential addresses are unloaded at the building entrance or on the street; therefore, the carrier is not obligated to carry the items upstairs or inside the home.